1. Introduction
Word of Faith Fellowship ("we", "us", "our", "the Church") is committed to protecting the privacy of everyone who visits our website or gets in touch with us. This policy explains what personal data we collect, why we collect it, how we use it, and what rights you have in relation to it.
This policy is written to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Privacy Policy
Word of Faith Fellowship
Last updated: 30 July 2026
2. Who we are (the data controller)
Word of Faith Fellowship is the data controller responsible for your personal data. We are based in the United Kingdom. If you have any questions about this policy or how we handle your data, please contact us using the details in Section 10.
3. What information we collect
We only collect personal data that you choose to give us directly. At present, this is limited to information submitted through our contact and prayer request forms, which may include:
● Your name
● Your email address and/or phone number (if provided)
● The content of your message or prayer request, including any personal or sensitive details you choose to share
We do not use cookies, analytics tools, or any other automatic tracking technology on our website, and we do not collect payment or donation information through the site.
4. How we use your information
We use the information you submit to:
● Respond to your enquiry, message, or prayer request
● Pray for you and, where relevant and appropriate, share prayer requests within our pastoral or prayer team
● Keep a record of correspondence so we can follow up appropriately
We do not use your information for marketing, profiling, or automated decision-making, and we do not sell or rent your personal data to any third party.
5. Our legal basis for processing your data
We rely on the following legal bases under UK GDPR:
● Consent – you provide your details voluntarily when submitting a form, and you may withdraw this consent at any time
● Legitimate interests – responding to enquiries and providing pastoral care is a core, expected part of our function as a church
Where a prayer request includes sensitive personal information (such as details about health), we treat this as data provided with your explicit consent for the purpose of prayer and pastoral support.
6. Sharing your information
We do not share your personal data with third parties for their own marketing purposes. Your information may only be seen by:
● Members of our pastoral or leadership team who need it to respond to your request
We do not transfer personal data outside the UK.
7. How long we keep your information
We keep personal data submitted through our forms only for as long as necessary to respond to your enquiry and for a reasonable period afterwards for pastoral continuity and record-keeping. We periodically review and delete information that is no longer needed.
8. Keeping your information secure
We take reasonable technical and organisational steps to protect your personal data against unauthorised access, loss, or misuse. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
9. Your rights
Under UK data protection law, you have the right to:
● Ask us what personal data we hold about you and receive a copy of it
● Ask us to correct inaccurate or incomplete data
● Ask us to delete your data
● Object to, or ask us to restrict, how we use your data
● Withdraw consent at any time, where we rely on consent
To exercise any of these rights, please contact us using the details below. If you are not satisfied with how we have handled your data, you also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent regulator for data protection.
10. Children's information
We understand that some prayer requests or messages may be submitted by, or on behalf of, children. We treat any such information with particular care and will only use it for the purpose it was submitted, namely pastoral support and prayer.
11. Cookies
Our website does not currently use cookies or any similar tracking technologies. If this changes in the future, we will update this policy and, where required, ask for your consent.
12. Changes to this policy
We may update this policy from time to time, for example if the way we collect or use information changes. Any updates will be posted on this page with a revised "last updated" date.
13. Contact us
If you have any questions about this Privacy Policy, or wish to exercise any of your data protection rights, please contact us at:
Word of Faith Fellowship
Address
Quantock Hall, Juction 24, Market Way, North Petherton, TA6 6DF
Contacts
07706 338921
office@woffellowship.org
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